Privacy Policy

We are committed to protecting your data and using it only as necessary to provide and improve our service.

  • We don't sell your data
  • Encryption of sensitive data
  • Full control over your data

Data We Collect

  • Contact details: name, phone number, email (optional), and delivery address.
  • Order details: products, customizations, payment method, and delivery status.
  • Limited technical data (IP, browser type) to detect issues and improve performance.

How We Use Your Data

  • Fulfilling orders, communicating about them, and sending status updates through the channel you choose.
  • Issuing invoices and maintaining accounting records in accordance with legal requirements.
  • Personalizing your experience (cart reminders, recommendations) — you can turn these off in notification settings.

Sharing Your Data

  • We do not sell your data. We share it only with essential service providers (online payment, shipping companies).
  • We share it with government authorities only upon a binding official request.

Your Rights

  • You may request access to, correction of, or deletion of your data by contacting us.
  • You can turn off marketing notifications at any time from the notifications page in your account.

Security & Retention

  • Passwords are stored hashed (bcrypt) and cannot be recovered.
  • Payment data never passes through our servers — it is processed by the approved payment provider.
  • Order records are kept for the legally required period, then archived or deleted.

Inquiries About Your Data

Reach out to us via the contact page stating your request precisely (access, correction, or deletion), and we'll respond as soon as possible.

Last updated: May 2026 — we reserve the right to update this policy with notice to customers.

Privacy Policy | Anubis